Return & Refund Policy
Thank you for shopping with us. We want you to be satisfied with your purchase, and we’re here to help if something isn’t right.
Returns
You have 30 days from the date of purchase to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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It must have original tags still attached.
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A receipt or proof of purchase is required
Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Final sale or clearance items
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Personalized or custom-made products
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
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Your refund will be processed to your original payment method
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at orders@bursonandco.com
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Shipping costs are non-refundable
How to Start a Return
To initiate a return, please contact us at: orders@bursonandco.com
Include your order number and reason for return, and we’ll provide instructions.